How Can We Help?
How do I make Friends?
There are 3 different ways you can make friends on Aloe
1. Through profiles:
Scroll through profiles of people who live nearby you. Filter search by gender, distance, interests and/or organization. Scroll to the bottom of a person's profile to select an in-person activity you'd like to do together and start a conversation. Then, click on connect. Once they reply, you will become friends and you'll be able to see their hubs, profile etc. Get to know them better before meeting them in an in-person public setting.
2. Through organizations or businesses:
If your organization or business is on Aloe and you are a member in that group, you can connect with anyone else in the group either by reaching out to new members directly through the organization's profile or by joining a conversation in one of the organization's hubs.
3. Through hubs:
If you are friends with multiple Aloe members, your chance for finding a new friend exponentially increases, as the more friends you have on Aloe, the more hubs you get to see. Granting you access to more hub conversations where you can find people similar to you and connect with them.
What are hubs?
Hubs are themed chat groups where you can bond with others over events, activities, interests, recommendations ideas, sports, travel plans, future goals, etc. to help you get to know someone better, serve as a conversation starter and to help you find others similar to you.
What does "saving" a user's profile do?
Keep a record of potential new friends by Saving a user's profiles while browsing. Once you're done, you can go to your Saved tab and see your own curated list of potential friends. Here, you can either continue filtering through the profiles and un-save the ones you are no longer interested in or you can keep the list for as long as you want for future reference.
Where can I safely meet new friends in-person?
We ask you to meet your new friend in a public setting ONLY.
Some of our suggestions include cafés, restaurants, bars, parks, museums, sporting events, organization or business events, festivals or fairs, etc.
Use of our Aloe services as well as meeting in-person with other Aloe Members is at your own risk. You are solely responsible for your interactions with other users. ALOE, LLC is not responsible for the conduct of any user and we do not routinely conduct background checks. Though we try to maintain a vetted and safe environment, we ask our users to take safety precautions before meeting.
Why is my Profile Photo Pulled from LinkedIn?
We use your LinkedIn photo to help keep our site professional and safe and to ensure you are only interacting with real people.
Why do I need a LinkedIn Account to Sign Up?
We want Aloe to be a safe environment and so we use LinkedIn to help build your profile and verify you are who you say you are. By asking for your LinkedIn, we are working to ensure that all accounts are made and used by real people.
Why do I need to fill out a questionnaire to Sign Up?
To make the most of your experience on Aloe, we first need a little information about you to help build your profile so others can see who you are and get to know you better before connecting and meeting with you in-person. In the same way, this also helps you get to know someone else better on Aloe before deciding to connect with them.
How do I change my Profile Photo?
Sign into your LinkedIn account. Change your photo on LinkedIn. Now sign out of your account on Aloe (this does not mean closing the tab but completely signing out of your account). Wait a few minutes and then sign back into Aloe using the LinkedIn login portal and your profile photo will be updated.
How do I update my Privacy Settings?
If you are on a computer, in the upper right corner, click on your profile photo to reveal the Settings menu. Click on Settings and see the categories below to find which area you'd like to edit.
If you are on a phone or tablet, click on your account's Settings and then use the drop-down menu on the page to select which area you'd like to edit. See the categories below to help guide you.
1. My Profile: Here, you can edit your badges, about me section and your Interests.
2. Personal Information: Update your email, password, phone number, location, education and profession in this section.
3. Account: Change your options for location sharing, email notifications, connect your Facebook or Apple accounts to Aloe for an easier logging in experience, change your time zone, unfriend or block profiles and delete your account in this section.
4. Contact Aloe: If you want to send us a message about a glitch, issue, error, question or share an idea you have to improve the site send us a message in this area and we'll reply to you shortly. Our help desk is open Monday to Friday 8:30 AM to 4:30 PM Eastern Time.
How do I delete my account?
To delete your account, go to your account's Settings and click on delete your account under the Account area. This action cannot be undone.
Please consider contacting Aloe before deleting your account as our team is always happy to help resolve any issues you may have.
We are sorry to see you go!
What are the best browsers to use Aloe?
We recommend using the latest version of Firefox, Safari or Chrome when using Aloe's site and services.
Creating a safe place to connect with others is at the core of Aloe's mission.
Is it safe to meet someone I met on Aloe in Real Life?
Even though Aloe works hard to maintain a vetted and safe environment we encourage our members to take
safety precautions before meeting someone:
Tell your location to a friend, meet others in a public setting where you feel comfortable, tell someone when you will be back, etc.
How do I report misconduct?
We try our best to keep content safe on our platform but we also rely on our users to let us know if they see anything inappropriate on the site. If you see suspicious or inappropriate activity, please send us a message under your account's Settings under Contact Aloe and we will promptly reply to your message and address the issue. Thank you for helping keep Aloe and the community safe!
How do I block an account?
Go under your account's Settings and find the Account tab to block or unfriend a user
If you want to help shape the future with Aloe, please let us know your thoughts by sending us an email at email@example.com
Aloe was built off of different people's experiences and ideas to solve the multifaceted challenges that come when finding long-lasting friendships. We would love to add your thoughts to our idea list, and if it's approved for a future feature on the site, we'll mention your name in our social media channels once it goes live!